Account Manager Jobs

About One IBC^®:

With more than 120 experts worldwide, One IBC^® has built its reputation with 6 offices in Lithuania, USA, Singapore, Hong Kong, Vietnam, Dubai (UAE) and continues to expand its geographical reach.
One IBC^® provides an integrated set of services including: International company formation, administration, business compliance services , banking and payment solutions.

Maintain relationships while communicating effectively with all key contacts at specific business locations
Establish new networks/relationships and strengthen existing relationships with stakeholders
Resolve customer issues, emails, and inquiries in a timely and efficient manner
Provide opportunities for upselling and cross-selling to the sales team
Handle service inquiries and, if necessary, resolve issues related to order processing raised by customers, forwarders, or third parties
Develop strategies and collaborate with clients to improve the image of their brand
Plan and coordinate with your team to meet sales targets for the week, month, and quarter
Complete any reports or other tasks assigned by the diretor
Collaborate with other departments to complete given tasks

Bachelor’s degrees in business administration, economics, commerce, and finance
03 - 04 years of experience working for companies that provide corporate services, with in-depth knowledge of the industry and/or related services
1-2 years of management experience in a similar position
Time management and planning skills
Expertise in problem-solving and analytical skills
Ability to achieve specific sales KPI
Fluent communication skills in English (written and spoken). Fluent in French, Chinese, or Spanish is a plus
Working with foreign customers is a plus
Customer service experience is preferred in the fields of Service Business, Finance, Banking/Tax, and Tourism
Ability to work autonomously and proactively
Ability to persuade, actively listen, effectively communicate, and build business relationships
Dynamic, creative, and capable of working under pressure

13th-month salary
Tet bonus depending on seniority and performance
10% salary bonus on public holidays (April 30, September 2, January 1)
Allowances according to labor law (Children's Day, Mid-Autumn Festival, Wedding, Maternity,...)
Project-based bonus depending on business situation and revenue (if any)
Health & social insurance
Professional and technical training during probation
Participating in e-commerce projects in many different fields