How do I cancel my order and get a refund?

Please contact the store from which you made the purchase. The store is responsible at all times for any queries relating to the payment and fulfilment of your order. Their contact details should be displayed on their website, the store purchase receipt and on the transaction confirmation email.

PayCEC only provide stores with the ability to accept card payments securely over the internet. We do not handle the goods and we are not authorized to cancel orders or give refunds.

Also read:

• How to apply for a merchant account?
• Online merchant account